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Special Arrangements: Loan instruments are available should you need a temporary replacement while your instrument is in for service. Twenty-Four and 48 hour rush service can be arranged. Ball Bearing Retrofit for RV/HA/HB torque range on DV-I Prime, DV-II+ or Pro and DV-III+ or Ultra.
Special Instrument Testing Per Customer Specification - There may be additional test that you would like Brookfield to perform. This testing can be requested when the instrument is returned to Brookfield.
On-Site Calibration and Certification Service: Ideal for multiple instrument users, this service allows all your instruments to be serviced at your facility by our trained technician in one convenient visit.
Benefits include: Minimal production disruption, Reduced down time, No shipping damage or costs, Expert on-site Advice in preventative maintenance. For more information, contact our Field Service Specialists: E-mail: on-site@brookfieldengineering.com Note: Spindle straightening not performed on-site. Spindles must be shipped to Brookfield's facility in Middleboro, MA.
For your Rheometer and Viscometer we will inspect your instrument for wear; clean, adjust and lubricate the internal mechanisms; replace part of the sensing system element (the pivot support assembly and, when required, the pointer shaft), and check your spindles. Spindles that are returned to Brookfield's Service Center are also straightened if necessary. In addition to this maintenance, we calibrate and certify in writing that your instrument is operating within proper Brookfield specifications.
Texture Analyzers - we inspect for wear, clean, adjust and lubricate internal mechanisms, and adjust, if necessary, the zero and span for proper load cell performance. Certified calibration weights can be purchased for your instrument.
http://www.brookfieldengineering.com/services/