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Repair Process

Your time matters to Power Control Services. They understand that time lost is money lost. So they demand a 5 day turnaround time from Their technicians. That beats most of their competitors standards by half. You're up and running again sooner and without the headache.

DAY 1

Receipt
Your equipment is received and immediately sorted and organized.

Registration
Power Control Services staff registers your equipment information in their automated tracking system, including any supplied documentation. This allows you to track your real time repair progress 24 hours a day.

Initial Evaluation
Power Control Services engineers determine if your equipment is repairable and verify the exact cost of repair.

Quote
Within 24 hours of arrival, you have a quote in hand acknowledging receipt of your item and providing repair cost details.

Approval
As soon as you approve the quote, Power Control Services gets to work.

Technician Evaluation
Power Control Services's ISO9000 / IPC7711 / IPC7721 certified technicians determine exact component failure using state-of-the-art component analysis equipment.

Parts
Power Control Services's extensive inventory and parts research system speeds up the repair process.

Repair
Power Control Services replaces all failed components at their state-of-the-art ESD and SMT repair stations.

Quality Control Testing
Power Control Services runs tests to ensure the work performed meets their quality control standards.

Safe Shipping
Per ESD standards, repaired controls are wrapped to exceed UPS packaging standards, ensuring damage does not occur while in transit.

DAY 5

DURING & BEYOND

Customer Service
Call during regular business hours to get real-time status on your repair.

Online Updates
Or you can check the status of your repair online by simply logging in to our database, 24 hours a day.

Limited Lifetime Warranty
Power Control Services' work is accompanied with a generous warranty, guaranteeing the quality of their work.

Technical Support
Power Control Services provides you with a free technical support meeting should more detailed information accompany your repair.