See Service Details

Maintenance and Repair

Maintenance and repair with original seepex spare parts Do not rely on just anyone or anything. Always commission our qualified staff with repairing your pump; we exclusively use seepex spare parts.

Drafting of spare and wear parts offers and packages for preventive maintenance

Our service specialists have well-founded know-how concerning the use and operation of progressive cavity pumps in the primary markets of environmental engineering, foods, paper, oil and gas, chemicals and other industries. You can therefore quite rightly rely on the fact that we will always provide you with the optimum technical and economical solution for your tasks.
Our comprehensive IT programmes lend us additional support to process your wishes quickly and on time.
In order to process your request, we require the commissioning number and the type of your seepex pump.


Order processing repair service

In the event that you would like us to carry out a repair, please contact someone in our Claim Management Department. We will then create an IT-supported service notice. A service number will be assigned to this service notice, under which all processes and steps in the repair procedure will be stored.

In order to ensure a smooth process, we coordinate with you in detail all measures in order to fulfil the repair order.
Factors such as urgency, the damage symptoms, the scope of the damage and the availability of spare parts are decisive in whether the repair will be carried out in your premises or in our facilities. You will be informed immediately of the service number; when dealing with repairs carried out in our facilities, we can send you a return delivery note by e-mail or fax. Return deliveries are made exclusively with statement of the service number in order to guarantee fast and accurate processing.

24 hour Service and Support

If a progressive cavity pump fails in a complex production process, not only is the pump down, but in most cases the entire production has to be put on hold. Frequently it is not the pump that causes the problem, but changes in operating conditions. In any case comprehensive and reliable service is required. For us, service is not just a word, but an essential element of our corporate culture. Our skilled consultants are available to you 24 hours a day, seven days a week. seepex support covers technical consulting, fastest possible delivery of spare and wear parts, and proper implementation of repair work by our technicians or service partners. Each of our subsidiaries and branch offices has a 24hour Helpline. Please select your local service office on the right side for Helpline contact information. You can also directly contact the seepex office in your area.