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  • Mailto: Oblivion?
    customer contact. A reply might take four to six weeks, but that's not bad considering 50 million people fly Southwest in a year, says Beth Harbin, a company spokeswoman. Southwest based its decision not to accept e-mail primarily on its commitment to answering every customer inquiry. Technology wasn't
  • Medical Device Link . International Vigilance System Is Globally on Track
    cited some SG2 milestones that made the pilot feasible. In particular, he lauded the study group's development of standardized reporting rules and an 11-step decision tree that enables manufacturers to ascertain whether an event is reportable worldwide by answering a series of yes-or-no questions
  • The best of the best
    that has people, not machines, answering the phones that keep customers coming back. Salinas, Calif., writes: "There's no company like Austin. You can call their toll-free number and a person will answer, no
  • Medical Device Link . Two European Firms Named Medical Design Excellence Awards Winners Notified Bodies Are Effective, According to Survey Glass-to-Metal Sealing Finds Outlet in Implant Market US Supplier of SMA Products Gains European Presence EC Pr
    . Donegal, Ireland; phone: +353 74 22055; fax: +353 74 22915. Shell Chemicals Combines Product Lines Shell Chemicals announced the integration of its isoprene rubber (IR) business within the Kraton polymers product range. The creation of Kraton IR elastomers follows a recent Shell Chemicals
  • Newer Design Of Close-Up Computer Monitors Increases Ease Of Use
    Optometry and Vision Science. Sheedy, who is also the director of the computer vision clinic at Ohio State, conducted the study with Neil Bergstrom, the vice president of business development at Iridigm Display Corporation in San Francisco. At the time of the study, Bergstrom was the chief technology
  • Experts debate NAC: usefulness vs. cost
    The Next Generation Firewall Challenge. Network World Data Center Challenge 2012. Network World 2013 WI-FI Challenge. Riverbed Accelerate Business Performance Solution Center. Riverbed Cascade® Solution Center. Webroot - Internet Security Resource Center. View all Solution Centers. Insider. More. Twitter
  • Medical Device Link .
    ." A full range of e-health activities is described in the report, including trained "nurses making house calls in rural areas equipped with hand-held computers connected via a mobile phone to databases at headquarters; highly qualified cardiology nursing staff answering telephone calls in the call

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