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  • The best of the best
    that has people, not machines, answering the phones that keep customers coming back. Salinas, Calif., writes: "There's no company like Austin. You can call their toll-free number and a person will answer, no
  • Mailto: Oblivion?
    customer contact. A reply might take four to six weeks, but that's not bad considering 50 million people fly Southwest in a year, says Beth Harbin, a company spokeswoman. Southwest based its decision not to accept e-mail primarily on its commitment to answering every customer inquiry. Technology wasn't

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  • Shopping In Corded Phones - Big Bruin
    AT&T SB67138 - SynJ SB67138 DECT Cordless Phone - Silver (Cordless - 4 x Phone Line - Speakerphone - Answering Machine - Caller ID - Backlight) Part of the SynJ cordless business phone system , this corded/cordless, four-line phone system offers unsurpassed range that redefines long-range coverage and �
  • CR4 - Thread: Understanding Customer Service Calls
    .. the advent of the 'automated phone answering ' systems employed by companies is the single worst thing to happen to business in the US in my lifetime.
  • http://academiccommons.columbia.edu/download/fedora_content/download/ac:124255/CONTENT/0895330042632753.pdf
    Outsourcing allows some human operators abroad to answer the phone for many billing and business inquiries, rather than having such tasks replaced by fully automated electronic response systems .
  • Facets of Virtual Environments
    Sybase Inc. has built a system called � Answers Anywhere� [6], to provide a natural language interface to a business application through a wireless phone , a handheld PDA, a customized console, or a desktop computer.
  • Knowledge Science, Engineering and Management
    Sybase Inc. has built a system called � Answers Any- where� [11], to provide a natural language interface to a business application through a wireless phone , a handheld PDA, a customized console, or a desktop computer.