From Knowledge Management for IT Professionals

2.1 Stage 1: Understand pressures to change

2.1.1 A vision for knowledge

Every organization has a corporate strategy or plan that defines the business, sets out medium- to long-term direction, and provides a series of goals on which managers can focus to drive the business forward. By understanding this strategy, those leading knowledge management projects can gain insight into how the position of the organization can be improved to give it some advantage. This strategy may not be published for public scrutiny - though in most cases, a flavour of it can be picked up from the 'mission' and 'vision' statements commonly set out in annual reports - but the essence of strategy will certainly be in the minds of those in leadership and influencing positions. All organizations need clear statements of purpose and intent to reduce 'drift' from the intended direction and as a basis for setting performance targets.

What we need to understand now is how does knowledge management strategy fit into this? The accepted meaning of the term 'strategy' relates to both

  • the interaction of intent - of the mission, long-term goals and sense of purpose of an organization, and

  • efforts to deploy resources in pursuit of these goals.

The authors view the role of a knowledge management strategy as complementary to corporate strategy: setting out a vision and plan for knowledge and information within the business, in pursuit of the organization's larger aims. The corporate strategy must be our starting point, and we should understand and...


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Topics of Interest

3.1 Stage 2 (continued): Define the organization's response - KM strategy and business case 3.1.1 Shaping the strategy Earlier, we defined the process of strategy creation into three parts, and the...

Strategy can be defined as the determination of the basic long-term goals and objectives of an enterprise, and the adoption of courses of action and the allocation of resources necessary for carrying...

Chapter List Chapter 7: Strategic Intent Chapter 8: Strategy Formulation Chapter 9: Targeting, Positioning and Brand Strategy Chapter 10: Product Development and Innovation Chapter 11: Alliances...

About This Chapter Planning is an integrative, co-ordinating activity that gives focus to the organization s activities. Strategic and tactical decisions are made at corporate and functional levels.

OVERVIEW In developing a human capital strategy for an organization there are four key pillars that should be included: knowledge management, performance management, competency management, and change...

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