BOOK_CONTENT
From Knowledge Management for IT Professionals

5.1 Stage 4: Implement the new reality

In previous parts of the book we have worked through the various elements that go to make up a mobilizing knowledge project:

  • Understanding the drivers - external and internal - pushing the business to get greater return on its knowledge and intellectual capital.

  • Conducting various types of audit to understand the particular issues facing the business in the area of knowledge and information, and take stock of the company's preparedness for change.

  • Creating a vision - looking forward to a desired future for the organization in which the value from employees is maximized, and from the information created, collected and accessed by the organization as a whole.

  • Developing a high-level strategy - stating the major areas within scope and how the organization should move forward.

  • Producing a benefit-driven business case - to understand the more detailed priorities within the strategy, and to gain funding and commitment to detailed design and implementation.

  • Considering the role of the levers and enablers - leadership, people, process, technology and information - and gaining an understanding of the part each might play in mobilizing knowledge within the organization.

5.1.1 Getting started

Preparation for the implementation stage will have begun in Stage 3 (Designing the new reality) - helping to build consensus, allowing people to try new approaches and learn in a safe way, training in knowledge management and change, and working within cross-organizational teams.

There will typically have been outline planning on how the knowledge management changes will...

Copyright Tom Knight and Trevor Howes 2003 under license agreement with Books24x7

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Topics of Interest

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