From Management of Marketing

18.10 Website Management

Web design is more than just coding web pages. It consists of navigation that allows users to find what they need, the file structure that supports organised maintenance and the planning that allows the site to successfully fulfil its objectives. It has an ergonomic aspect in that users have to feel comfortable when using the website and must feel they are competent to navigate around the site. There are millions of web pages on the internet, but many are unimaginative and boring. Some do not work properly, or do they supply the user with the type of information they say they are going to hence wasting people's time.

Out of all the sites on the web, only a small fraction account for the majority of web visits and even less account for the majority of web sales. People are bombarded with commercial information in all aspects of their daily lives. To be able to cope with this enormous amount of information, people have to be selective. This is true when people are on the internet visiting websites. For a site to be successful, it has to have certain qualities (see Gulati and Garino, 2000, pp. 107 114).

It has to work for a start, and has to deliver the type of information the user is expecting in a way that makes navigating the site easy and enjoyable. The main stages of the process for establishing a commercial website should be:

  1. The initial consultation. Here the general needs of...

Copyright Geoff Lancaster and Paul Reynolds 2005 under license agreement with Books24x7

Products & Services
Website Development and Optimization Services
Website development and website optimization services providers design, publish, market and/or perform SEO operations for websites.
Search Engine Software
Search engine software is used to index information on a website or intranet. Algorithms help users search a large corpus of data by keyword or a set of terms. The results are then presented in a prioritized list.
News Sites
News sites are websites that provide timely news coverage, expert opinion, and other information about recent and important events.
Web Browsers
Web browsers are software applications that allow users interact with objects (e.g. text, images, videos) by retrieving, presenting, and traversing the information on a web page downloaded from the World Wide Web or a local area network.
Online Directories and Search Engines
Online directories list companies on web sites that focus on specific industries or segments. Search engines provide targeted web results based on keywords and other advanced criteria.

Topics of Interest

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