From Planning Training and Development, Fourth Edition

7 Summary

  • Training needs arise from three sources: organizational needs, workteam needs and individual needs.

  • Training needs can be analysed by:

    • referring to any available documentation, including job descriptions;

    • talking to job holders;

    • watching the job holder in action;

    • carrying out a formal performance appraisal interview.

  • Individual training needs arise whenever change takes place.

  • Training is one way to help your workteam continue to develop.

  • Training needs identification techniques include:

    • job analysis;

    • task analysis;

    • versatility charts;

    • diff-rating scales;

    • performance appraisal interviews.

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Topics of Interest

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