Case Study: Updating Technology Results in Big Payoff for Turnkey Manufacturer, Tripling On-Time Delivery and Quadrupling Revenue in One Year

In 1999, Qualitel Corporation, a Redmond, Washington-based contract electronics manufacturer, earned $2.85 million in revenue. Just one year later, after implementing a new business model and the Intuitive ERP system, Qualitel's revenue exploded 471 percent to $12.89 million, earning them a #6 ranking in the Puget Sound Business Journal's "100 Fastest-Growing Private Companies" in Washington State.

Before that 10 million-dollar increase in revenue, Qualitel's revenues had been growing 30 to 40 percent a year, but their current systems (which consisted of QuickBooks accounting and a homemade Microsoft Access order entry system) weren't expandable or comprehensive enough to support new business strategies, and as a result, Qualitel couldn't keep up with growing demand.

Intuitive ERP's one hundred percent Microsoft technology infrastructure initially prompted Qualitel's decision to implement Intuitive ERP. The benefits of Intuitive ERP's Microsoft-standardized architecture include an extremely flexible and easy to use interface and integration with other Microsoft programs. Also important to Qualitel was Intuitive ERP's high level of configurability and ease of modification. Combined, these factors ensure efficient implementation and on-going management of Qualitel's Intuitive ERP system.