Preventative Maintenance Service

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AMETEK Surface Vision Launches Preventative Maintenance Service to Support Optimum Performance of Inspection Systems
During the current global pandemic, it has become even more important to limit the need for on-site maintenance and repairs, while avoiding costly downtime.

AMETEK Surface Vision, the leading provider of automated online surface inspection solutions, has launched a new Preventative Maintenance Service to monitor and maintain inspection systems remotely during normal operation.

Designed to assist with inspection system maintenance, the service helps reduce operator costs and ensure that system performance remains at an optimum level, allowing work to be scheduled in advance, rather than waiting for problems to occur.

A systems specialist will check the system at regular intervals, then send a report highlighting maintenance issues, potential problems, and recommended solutions.

This means action can be taken before serious problems – including equipment failure – arise, with significant benefits, including:

  • Reduced system downtime
  • Fewer part failures
  • Less maintenance time
  • Consistent inspection performance

In addition, the latest software settings for the system will be backed up for fast recovery in case of a PC failure.

The Preventative Maintenance Service is offered at fixed intervals of one month or three months and requires no downtime of the inspection systems or production line. It operates over a secure Bomgar network connection that safeguards company data and is easy to set up.

Jason Zyglis, Division Vice President, said: “We’ve been successfully delivering remote troubleshooting support for over two decades. However, customer demands have shifted very quickly due to the current health crisis.  We had planned on launching proactive maintenance support as a service later this year, but we’ve listened to our customers and reacted quickly to introduce this service now to help customers maintain their systems during this extraordinary time.”

A site visit from an AMETEK Surface Vision engineer may be required to establish the base settings of the system performance at the start of the service. This will be carried out in accordance with the latest government guidelines.

To find out more, download Preventative Maintenance Service Brochure



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AMETEK Surface Vision
AMETEK Surface Vision is the world leader in automated online surface inspection solutions. Our broad product range is optimized for the monitoring and inspection of webs and surfaces, and for process surveillance applications.

The SmartView and SmartAdvisor product lines deliver robust, flexible solutions to continuous production processes across a number of industries, with hundreds of customers and more than 2,000 installations worldwide.

Our systems have become vital to increasing efficiency, streamlining operations, improving product quality and reducing costs and waste in industrial processes. 

We continue to innovate, providing cutting-edge technologies and world-class technical support that delivers highly accurate defect data, high-definition video, intelligent grading, archiving and detailed reporting.