Rapid Response Calibration and Customer Service
Featured Product from Edgetech Instruments Inc.
Edgetech Instruments, a global leader in the manufacture of moisture and oxygen analyzers, now certifies chilled mirror hygrometers made by other major manufacturers. Edgetech Instruments also has replacement sensors and complete subassemblies for other brands using heated chilled mirror sensors to measure high dew points. All certifications and calibrations are traceable to NIST and are performed in the company's ISO/IEC 17025:2005 accredited calibration laboratory.
The company's quick and friendly Rapid Response Customer Service Program assures the customer will get a call back from Edgetech Instruments' Customer Service Group in the same day with a proposed solution to their needs. Certifications are typically completed within one week. All Edgetech Instruments hygrometer services are performed in the USA at their ISO 9001:2015 registered manufacturing facility.
Often, owners of other brands of chilled mirror hygrometer are asked to provide a purchase order number and then wait days or weeks for service to these critical analyzers. Some hygrometer owners are told their equipment will have to be sent out of the country for repairs or even for simple recalibration. Not with Edgetech Instruments Rapid Response Customer Service.
As part of the program, when requested, Edgetech Instruments can send a technician to customer locations with a NIST traceable portable hygrometer to check or calibrate customer owned hygrometers in the field. Complete satisfaction is guaranteed with Edgetech Instruments' fast, friendly and affordable Rapid Response Customer Service Program.
Edgetech Instruments designs and manufacturers accurate and reliable absolute humidity hygrometers, relative humidity transmitters, humidity probes, moisture and dew/frost point analyzers, relative humidity calibrators, dew/frost point generators and oxygen measurement instrumentation. Edgetech Instruments products are manufactured and calibrated to the highest industry standards in a modern facility located in Hudson, Massachusetts.