The COVID-19 pandemic expedited artificial intelligence (AI) innovations, driving the push to delegate work to computers and minimize interactivity. Now, humanity is facing the repercussions of this accelerated technological advancement. Chatbots like ChatGPT have revolutionized conversational robotics, stretching the capabilities of natural language processing (NLP) and machine learning (ML) to replicate human speech and craft novel content. However, cybersecurity analysts question how chatbot resources like ChatGPT will impact their industry.
ChatGPT is a program that uses AI to mimic human dialogue, drawing from one of the largest bodies of data in the AI world. Most internet users are familiar with automated text-based customer support chatbots from their favorite companies. ChatGPT is one of the most advanced of these systems, understanding logical conversational pathways and knowing how to respond to unethical requests from human agents.