Hands-On Restrooms Turn Customers Off to Business

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When is the last time you used a public restroom? How did it make you feel? If it wasn’t great, would you return to that business and simply steer clear the restroom next time? Good or bad, your experience left an impression.  

According to a new study, more than half of American customers (58%) say they are less likely to use public restrooms in our current climate.1 Their concerns primarily stem from touching restroom fixtures and poorly cleaned surfaces. Below we break down the main concerns and solutions communicated by the survey.