C1.6

Effectiveness and Efficiency

1. Understand the terms effectiveness and efficiency and recognise the difference

2. Recognise the link between effectiveness and achievement of results

3. Recognise the link between efficiency and cost/performance standards

4. Use processes which balance effectiveness and efficiency

5. Assess extent of achievement of objectives.

C6.5

People as a Resource

1. Plan the activities of workteam members to achieve organizational objectives

2. Organize people's work activities in an efficient and effective manner

3. Identify staffing needs and make recommendations on staffing levels.

C6.6

Equipment

1. Understand the need for effective and efficient use of equipment

2. Monitor and control the use of equipment in own work area

3. Plan to maintain equipment in a safe, efficient and effective manner.

C6.8

Minimising Waste

1. Identify areas of potential physical waste including misuse, extravagance, scrap, rework, shrinkage or others as appropriate

2. Use appropriate measurement techniques to quantify waste

3. Draw up, implement and review action plans to reduce waste.