Material Handling & Supply Chain Technology
Overview
Voice technology in the distribution center provides the transformational change needed to address today's key business challenges of controlling operating costs while improving customer service and enabling growth. With voice, all workers have to do is listen, respond, and perform the task as directed. Its eyes-free, hands-free benefit has always made it ideal for the warehouse world. While voice is most commonly utilized for picking, session attendees will learn how voice is being used around the world for multiple workflows including receiving, putaway, replenishment, cycle-counting, loading, and put-to-store. They'll gain a practical perspective of how voice-enablement of their DC operations can help them achieve heightened productivity, accuracy, and safety, for greater efficiency and improved customer satisfaction.
Key Takeaways
- Learn how voice works in a distribution center
- Understand how voice can applied to multiple distribution workflows to achieve business results
- Discover the scale-ability of voice-enabled solutions
Speaker
Thomas H. Murray is vice president of product management and marketing with Vocollect, a business unit of Intermec, Inc. Responsible for the company's strategic product planning and product life cycle management, as well as global marketing strategy, Murray has 20 years of experience in high tech strategic planning, marketing, and product management for high-growth firms, both domestically and internationally. He holds a B.S.E.E. degree in electrical engineering from the University of Notre Dame and an M.B.A. degree in marketing and finance from the University of Pittsburgh.
