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What is Quality?
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What is Quality?
 
From tcnj.edu

Rich Barrett has passed away, and no more consulting services are available. His Fastener Design Manual is maintained in part here in his honor. He was a good guy.

Quality is that aspect of your product or service which the customer most wants. For this reason, your customers know more about quality than you do. You cannot define it apart from your customers. Guaspari puts it this way:

They're not buying a product. They're buying your assurances that their expectations for that product will be met. And you haven't really got anything else to sell them but those assurances. You haven't really got anything else to sell but quality.

 


Products & Services
Advertising and marketing services providers assess clients needs, develop strategies to reach markets, create branding plans, design advertisement schemes and deliver marketing media. List brokers are included in this category. Public relations.
Chemical and material processing services modify or produce chemicals, powders, foods, minerals, rubber, plastics, adhesives, and other bulk materials on a contractual, toll or fee basis. Common processes include compounding, distillation, drying, formulation, mixing, blending, purification, extraction, synthesis, and powder milling.
Business consulting services include high-level business endeavors such as strategic planning, market positioning consulting, business plan development, enterprise architecture, and information infrastructure planning and development.
Information technology (IT) consulting services help design, develop and maintain the hardware and software components of computer systems.
Specialized or proprietary products and accessories for cutting tools.
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Product Announcements
Vision Research - Camera used for Slow-Motion Replay at Super Bowl
Phantom V10 To Be Used To Provide Slow-Motion Replay for Super Bowl January 22, 2007 Watch for the SuperVision logo The Phantom V10 camera has been used to provide slow-motion replay for the... (read more)
Alar Engineering Corp. - Gray Water Filtration - Alar Water Recycling
got mud? Interior & Architectural Water Recycling...The Alar Water Recycling Systems are engineered and built to provide interior and architectural stone companies with the cleanest water and the... (read more)
ProtoCAM - 3D CAD, SLA & RTV process speed product to market
ProtoCAM Helps Designer Paint the Town ProtoCAM's expertise in design, prototyping & injection molding helps entrepreneurs bring their ideas to fruition FAST. (read more)
ITW Gema - SERVICENET
ServiceNet: A 24-hour, personalized nationwide network of engineers and factory-trained distributors. ServiceNet is there whether you have an emergency, or just want to learn more about your system. (read more)
Siemens PLM Software – Velocity Series - Case Study: Comparing Software Pays Off
Comparing software pays off and helps heating equipment manufacturer distinguish itself in a crowded field. (read more)
ICR, Incorporated - Robot Sales, Service and Integration
ICR's Robot Solutions Division has a 25,000 square foot state-of-the-art robot remanufacturing facility that is specifically designed for completing robot refurbishment, recertification, repair,... (read more)
Black Box Network Services - Wallmount Cabinets
Organize your rack equipment and cables the wallmount way!... (read more)
 
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Topics of Interest
Rich Barrett has passed away, and no more consulting services are available. His Fastener Design Manual is maintained in part here in his honor. He was a good guy. The definition of "professional... (Read More)
Rich Barrett has passed away, and no more consulting services are available. His Fastener Design Manual is maintained in part here in his honor. He was a good guy. "...an act of creativity that... (Read More)
We’ve all heard the saying “time is money”. And yet few companies take the time to understand what it really means, and how it applies to their bottom line. Business success is based predominantly on... (Read More)
I was horrified to discover that, because of a technical oversight, I haven't been seeing guest-book entries for many months. How could I not have noticed that? I know, I know. Old-Timers' Disease, I... (Read More)
He had designed an innovative paint roller cleaning system that combines all the tools needed for painting in one tool, including a roller frame, transparent spatter guard, paint-saver tool, and an... (Read More)
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Technical Articles
What is Quality? - General Engineering
What are Functionalized CNTs? - Electrical and Electronic Contract Manufacturing
A New Approach: Enterprise-Wide Quality Management Systems - Industrial Software
Quality Software & Analysis: SPC Advances Improve Manufacturing - Industrial Software
What’s New In Blenders? - Materials Processing Equipment
Laser Methods of CNT Synthesis - Electrical and Electronic Contract Manufacturing
Arc Method of CNT Synthesis - Electrical and Electronic Contract Manufacturing
Ball Milling - Electrical and Electronic Contract Manufacturing
Chemical Vapor Deposition - Electrical and Electronic Contract Manufacturing
How are CNTs Purified? - Electrical and Electronic Contract Manufacturing
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