There are many ways for manufacturers to understand their product quality. That could be from internal testing, customer feedback, vendor and supplier ideas, and new testing and inspection technologies. But how should these sources be prioritized? And how can that understanding be turned into actionable initiatives? We’ll discuss where feedback should be gathered and how, and how to turn that data into tangible product or process improvements.
Overview
There are many ways for manufacturers to assess their product quality—so many ways that it can be tough to determine which metrics and sources should be prioritized. Manufacturers can begin to understand product quality by first identifying customer needs and expectations, as suggested by a continuous improvement approach.
Supplier feedback is crucial as well, as it affects the flow of quality goods to the manufacturer's plant. To turn the understanding of product quality into actionable initiatives, manufacturers can increasingly use analytical tools and techniques, including machine learning and computer vision for problem-solving and quality improvement. Product quality can be approached by designing new processes, redesigning existing processes, or improving the system as a whole.
We’ll examine how to have these important conversations with stakeholders and then explore approaches to turning this into actionable initiatives.
Key Takeaways
- Explore how continuous improvement strategies can help your organization increase productivity
- Discover techniques to improve quality control throughout the manufacturing value chain
- Learn how ambitious and forward-thinking manufacturers cultivate organizational values that drive innovation
- Identify ways digital platforms, such as simulation or resource management, can stimulate growth
Speakers
Over the past 34 years, Dean Phillips has been a leader in the technology sectors and the world of smart manufacturing. His is a continuous advisor to the smart manufacturing advisory committees with Society of Manufacturing Engineers and PMA Precision Metalforming Association. Phillips has been a speaker on IoT, AI, robotics, VR and AR. He is the creator of reality safe, a VR / AR safety training solution for manufacturing, working with Purdue. Phillips has spent the majority of his time advancing IoT, maintenance and safety to be more predictive and develop outcome based solutions. He has been on the board of directors for SME and an advisor for TTU, MTSU and TCAT. He has been a contributing lecturer on big data and it’s value and need for artificial intelligence to filter the information into actionable items. Phillips provides safety and development to cobot users and assists universities to outline expectations from manufacturers.
Matt Kroll is principal and founder of Chalmers St. Consulting. Chalmers St. helps companies achieve their growth potential by aligning their operations with their aspiration and engaging their employees to achieve their full potential. Chalmers St. has return hundreds of thousand to millions of dollars back to client’s margins.
Matt’s formal background is in Industrial Engineering. He earned his bachelor’s degree in Industrial Engineering from Northern Illinois University in 1999. He joined Motorola directly after completing college where he earned both his Black Belt and Master Black Certification. In 2009, he earned a Master’s in Business Administration from the Chicago Booth School of Business. Continuous improvement has been his passion for over 20 years. As a Master Black Belt, Matt has been responsible for developing improvement programs that deliver millions of dollars in operation efficiencies and revenue enhancement. He has worked in a variety of settings from manufacturing to police departments, to call centers, to healthcare. He has seen firsthand that every environment can benefit from the application of continuous improvement.
Matt resides in the far west suburbs of Chicago, USA with his wife and two children. He produces and distributes free content on continuous improvement and looks for opportunities to help other people develop. He believes it is important to be active in the local community. He is President of the Fox Valley Children's Choir and Committee Member for Boy Scout Troop 60 in Geneva. He spends most of his free time with his family.
Website: http://www.chalmersst.com/
LinkedIn: https://www.linkedin.com/in/matthewrkroll/
Mithun Nagabhairava is a Senior Manager in Rockwell Automation's Data Science & AI practice, with over 15 years' experience in digital transformation. His expertise spans Machine Vision, Artificial Intelligence and Machine Learning (AI/ML), Advance Process Control, Industrial Internet of Things (IIoT), and Energy Optimization, positioning his as a leading authority in the field.
Roecklein is a professional engineering and founder of Roeck Engineering and Supply. RES focuses on helping clients with designing, manufacturing and sourcing needs for industrial products and consumer goods. Roecklein has a BSME degree from Binghamton University and obtained an engineering license in Florida, with an industrial engineering focus. He has worked in a variety of manufacturing facilities, both as an engineer and materials manager, including for Yamaha Marine, where he advised on production efficiency, quality and continuous improvement.