Regulatory communications and safety communications services firms aid companies in authoring, writing and editing environmental, health and safety (EH&S), good manufacturing practice (GxP) documents, signs and labeling required by federal, state or local regulations. A regulatory and safety communications services firm is often enlisted to aid in the design of EH&S programs that help ensure workers, workplaces, and equipment are safe, well-maintained, and in compliance with external agency regulations and in-house policies. Another key service provided by regulatory and safety communications services firms is authoring, writing, and editing the documents that are required by federal, state or local regulations. These documents, called material safety data sheets (MSDS), are the workplace tools that summarize the health hazards in any given workplace along with recommended workplace safety practices. MSDSs are required by the Occupational Safety and Health Administration (OSHA) for a variety of industries and must be updated on a regular basis to be in compliance with changing local, state, national, and international standards. Regulatory communications and safety communications services firms will draft EH&S procedures depending on the specific type of environment, which can range from working safely with chemicals, biologicals, raidologicals, machinery, etc.

Often today, regulatory communications and safety communications services firms provide and customize workplace communication software tools to implement and maintain EH&S programs. These software tools allow EH&S programs and MSDSs to be continually updated to reflect regulatory and corporate policy changes. These software tools can also help ensure an EH&S program complies with all local, national and international regulations and keep workplace safety and health violations to a minimum.

GxP is the general term for pharmaceutical industry quality guidelines. Depending on the facility GxP can refer to good manufacturing practice (GmP), good engineering practice (GeP), good laboratory practice (GlP), good safety practice (GsP) and good clinical practice (GcP). GmP or GMP is widely used in pharmaceutical quality assurance to ensure that products are consistently produced and controlled in conformity with the required quality standards or product specifications.

EH&S programs are required to ensure that health and safety practices and procedures are clearly communicated and understood by employees and that managers have the tools needed to evaluate the workplace on an on-going basis to identify, evaluate, and correct hazards. OSHA is the United States regulatory body whose mission is to assure the safety and health of America's workers by setting and enforcing standards and encouraging continual improvement in workplace safety and health. A regulatory and safety communications services firm can help its clients meet OSHA requirements create a safe work environment that is free from unnecessary hazard and decrease the potential for accidents and injuries by providing services that reduce project disruptions and delays, lower company costs and risks, and improve worker safety.