by Keri Hayes & Susan Kuchinskas

Published by CMP Books

An imprint of CMP Media LLC

Main office: CMP Books, 600 Harrison St., San Francisco, CA 94107 USA Phone: 415-947-6615; Fax: 415-947-6015 Sales office: 12 W. 21st St., New York, NY 10010 USA www.cmpbooks.com

Email: books@cmp.com

Copyright 2003 CMP Media LLC. All rights reserved. No part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written permission of the publisher.

ISBN: 1-57820-300-7

For individual orders, and for information on special discounts for quantity orders, please contact:

CMP Books Distribution Center, 6600 Silacci Way, Gilroy, CA 95020 Tel: 1-800-500-6875 or 408-848-3854; Fax: 408-848-5784 Email: cmp@rushorder.com; Web: www.cmpbooks.com

Distributed to the book trade in the U.S. by: Publishers Group West, 1700 Fourth Street, Berkeley, California 94710

Distributed in Canada by:

Jaguar Book Group, 100 Armstrong Avenue, Georgetown, Ontario M6K 3E7 Canada

Cover design by Damien Castaneda Text design by Brad Greene, Greene Design

Printed in the United States of America

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ACKNOWLEDGMENTS

We would like to acknowledge all the great insight, opinions and information garnered from our conversations with mobile vendors, users and innovators.

Thanks to the individuals from the following organizations who took the time to lend us their thoughts:

3Com, Air2Web, @Road, ADC Telecommunications, Advanced Technology Ventures, Allied Business Intelligence, Associated Food Stores, AvantGo, Axeda Systems, Bearing Point, Bermai...