Introduction

The Nortel Multimedia PC Client is an application-based soft phone that provides many features that are not available on typical Internet Protocol (IP) phones. Some of those features include:

• A Do Not Disturb (DND) feature

• Instant Messaging chat rooms (IM Chat) for creating a chat room

• Advanced call handling to decline, redirect, or ignore incoming calls from internal and external clients

• Instant messaging for internal users to and from IP phones and PC clients

• Video and video conference calls using Meet ME and ad hoc servers

• Conference calls using Meet ME and ad hoc servers

• Collaboration tools (Web address push, shared whiteboards and clipboards)

• IP calls via Session Initiation Protocol (SIP) and UNIStim

• Advanced call logging for tracking incoming, outgoing, and missed calls via PC client

• A personal address book for internal and external clients

• A global address book for network clients

• Presence screening that shows who s online

• Controlling the Nortel IP phone via a Media Access Control (MAC) address

• The ability to place calls, use the call park/retrieve feature, and call transfer

• File transfers, which send and receive files to internal clients

This chapter examines the recommended computer requirements for the PC Client. The PC Client works best when there is a large amount of random access memory (RAM), which is needed when there are multiple programs being used simultaneously. Following are the recommended computer requirements:

• At least a 1 Gigahertz (GHz) (or higher) Pentium-class or equivalent processor

• Microsoft supported versions Windows XP, Windows 2000, Windows 2002,...