TABLE OF CONTENTS This section will provide the reader with a description of how effective use of a wide range of technologies has made the efficient collection and dissemination of timely intelligence information an effective tool for savvy managers in both business and government. We will define and describe technology enabled ethical competitive intelligence, and distinguish this vital element of corporate success from the criminal acts involved in actual spying.
Chapter 6 : Competitive Intelligence and the Networked World
This chapter will discuss the migration of information to the web as businesses use it to automate their value chain and build tight linkages with customers, suppliers, vendors, employees, and government agencies. It will detail e-business as fundamentally changing the web and Internet; increased importance of competitive intelligence collection and analysis; as well as the increased temptation to cross the line and commit Netspionage to supplement the publicly available information.
Chapter 7 : Information Collection in the Gray Zone
This chapter discusses what can be accomplished by operating in the ethical and legal "white zone," the unethical and legal "gray zone," and the unethical and illegal "black zone." It will explain that because of today's global networks connected to the Internet, information brokers, hackers, and private investigators are among the groups of people selling information to those...
