Requirements Engineering, Second Edition

8.5: Product Organizations

8.5 Product Organizations

Product organizations define stakeholder requirements and develop a product to satisfy them. Hence they have many of the characteristics of acquisition and supplier organization. The main difference is that the customer supplier agreement at the top level of the supply chain is within the overall organization, although different departments usually undertake the roles of defining stake-holder requirements and developing products to satisfy them.

8.5.1 Planning

Single Product Version

Planning for a single version of a single product involves the same activities as for the acquisition and the supplier organizations. The difference between the bidding and the development stages may still be there. For example, when starting a new product, the company may want to have an initial idea of what is involved in building it. To achieve this it is necessary to elicit the stakeholder requirements and to produce an outline solution.

Producing the stakeholder requirements is very similar to the way in which acquisition organizations do it. There is a need to identify stakeholders and user scenarios. However, rather than interviewing real stakeholders, what usually happens is that people volunteer (or are volunteered) to act as "surrogate" stake-holders. This means that they adopt the role of a defined stakeholder and define, from that point of view, what the stakeholder requirements are. From a planning point of view there is little difference. People must still be identified and interviewed. Requirements must be extracted, properly formulated and embodied in an agreed structure. Finally, the requirements must be reviewed and...

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