Skype Me! From Single User to Small Enterprise and Beyond

Part III: Implementing Skype in an Enterprise Environment

In This Part:

Chapter 11: Setting Up Skype in the Workplace
Chapter 12: Business Uses for Skype
Chapter 13: Skype Firewall and Network Setup

A Word about SIP and H.323

Skype does not use SIP or H.323, but we thought we would cover these two protocols so that you could understand two of the main VoIP protocols used and how they differ from Skype. Session Initiation Protocol, or SIP, is a text-based protocol that uses port 5060 on both UDP and TCP for call setup and teardown. Version 2.0 of SIP has been codified in RFC 3261, where the various details of SIP are included. SIP is a signaling protocol very much like the telco SS7 protocol suite, but unlike SS7, which is very centralized and requires a private network, SIP was designed with the Internet and TCP/IP in mind and the use of many different media types such as voice and video. SIP is also a peer-to-peer type of architecture, similar to Skype. But whereas Skype does not use any central servers aside from the user authentication, SIP does use centralized servers for authentication. Since SIP is a signaling protocol, it offers features such as call waiting, call transfer, and call hold, among many others:

  • Call forwarding, including the equivalent of 700, 800, and 900-type calls

  • Call forwarding, no answer

  • Call forwarding, busy

  • Call forwarding, unconditional

  • Other address-translation services

  • Callee and calling number delivery, where numbers can be any (preferably unique) naming scheme

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