Elsevier Butterworth-Heinemann
Linacre House, Jordan Hill, Oxford OX2 8DP
30 Corporate Drive, Burlington, MA 01803

First published 2005

All rights reserved

The right of Tom Gilb to be identified as the author of this work has been asserted in accordance with the Copyright, Design and Patents Act 1988

No part of this publication may be reproduced in any material form (including photocopying or storing in any medium by electronic means and whether or not transiently or incidentally to some other use of this publication) without the written permission of the copyright holder except in accordance with the provisions of the Copyright, Designs and Patents Act 1988 or under the terms of a licence issued by the Copyright Licensing Agency Ltd, 90 Tottenham Court Road, London, England W1T 4LP. Applications for the copyright holder's written permission to reproduce any part of this publication should be addressed to the publisher

British Library Cataloguing in Publication Data
A catalogue record for this book is available from the British Library

Library of Congress Cataloguing in Publication Data
A catalogue record for this book is available from the Library of Congress

For information on all Elsevier Butterworth-Heinemann publications visit our website at http://www.books.elsevier.com

Typeset by Integra Software Services Pvt. Ltd, Pondicherry, India
http://www.integra-india.com

To Jane

Acknowledgements

I would especially like to thank my clients too numerous to mention, both the companies and the enthusiastic individuals, and classroom students. They created...