Introducing Information Management: The Business Approach

Index

A

Accountability 57
Accounting information systems 116 20
accounts payable 119
accounts receivable 119
general ledger 120
inventory control 118
online accounting systems 118
order processing 118
payroll 119
Accounts payable 119
Accounts receivable 119
Advertising and promotion 106
After-sales service 186
Allen & Overy 127 30
Alliances 195
Amazon.com 98 100
Analysis of information see Data analysis
Applications portfolio 11, 23, 163
Appreciative settings 67 8, 70
Automated billing systems 173

B

Bar-coding 57
Basis of competition 180 81
Benefits of information policy 81 4
Business information systems 98 123
accounting 116 20
accounts payable 119
accounts receivable 119
general ledger 120
inventory control 118
online accounting systems 118
order processing 118
payroll 119
Amazon.com 98 100
cross-functional information systems 100 102
financial management systems 120 21
capital budgeting 121
cash management 120 21
financial forecasting and planning 121
human resource management 112 16
compensation analysis 115
corporate intranet 114
governmental reporting 115 16
Internet 113 14
staffing 114 15
training and development 115
manufacture of 108 12
collaborative manufacturing networks 110
computer-aided engineering 112
computer-integrated manufacturing 108 10
machine control 111
process control 110 11
robotics 111 12
marketing information systems 102 8
advertising and promotion 106
interactive marketing 103 4
market research and forecasting 107 8
sales force automation 104 5
sales and product management 105 6
targeted marketing 106 7
strategy 157
Business information technology strategy 157
Business plan alignment 20
Business strategy 153 77
information systems 157 75
need for 153 4
strategic planning 154 7

C

Capta 51 4
Centrally planned strategy 24
Cognitive filters 70
Cognitive style 61
Collaborative manufacturing networks 110
Commitment 192
Communication of information 58 60, 199
Communities of interest 106

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