Value-Driven IT Management

This Appendix includes diagnostic profiles to help assess the extent to which existing IT practices comply with best value practices addressing the six value-adding CSFs set out in Chapter 3.
Note that your organization may choose not to fully adopt the best value practices for a variety of reasons; for example, existing policy reasons (we have a business policy of not performing internal transfer charging between business units), external constraints (e.g. we are not allowed to financially incentivize our staff) or simply because it is seen as too much change in too short a period.
Please place a
at the appropriate point between the two extremes on the left that in your view best represents how your organization s IT practices comply currently with best value practices and another
at the point between the two extremes on the right indicating how you believe your practices should comply.
Please note that there are no right answers . Note that the word formally below should be taken to mean that there is an established discipline with which everyone complies (even if it is not a documented, quality assured procedure), i.e. we are primarily concerned with whether or not a practice is actually performed.
| Current compliance | Best value practice | Desired compliance | |||||
|---|---|---|---|---|---|---|---|
| Very weak | Weak | Strong | Very strong | Very weak | Weak | Strong | Very strong |
| Optimizing IT function alignment | |||||||
| Periodically, senior management in the business and the IT function formally agree |