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• Discuss current and future chilling requirements to determine which type and size chiller based on client’s application.
• Provide required specifications/data of required chiller and discuss the client’s thoughts and questions.
• Submit pricing, confirm order, and begin custom production.
• Work with client, engineers or architect to provide proper chiller location and installation. Consult and design of glycol piping system free of charge.
• Logistics of shipping and delivery.
• Communicate with customers via telephone or onsite to provide factory assisted start up.
• Continue ongoing customer relationship to help with all future needs, whether it’s expanding into a new custom chiller or offering technical support.
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