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Patton Electronics Co. CarrierPatton Electronics Co. EnterprisePatton Electronics Co. Industrial

Patton is all about connections. It is our joy and mission to connect real-world customer challenges with high-quality, right-priced solutions - complemented by unrivaled customer service and technical support. Incorporated in 1984, Patton has built everything from micro-sized widgets that connect "this-with-that," to carrier-grade Telecom gear that connects subscribers to service providers. Patton's specialty is interconnecting legacy TDM and serial systems with new-generation IP-based voice, data, and multimedia technologies.

World-Class Support Services
Since 1984 Patton has provided world-class technical support and software updates with every product we sell. Our unique support proposition drives down total-cost-of-ownership (TCO) and sets Patton apart from other industry players that charge high hourly rates or require costly support contracts.

Support Services Portfolio
The Patton Technical Services team offers a portfolio of technical support services to all our channel partners, resellers and end-customers, including:

  • Gold-Standard Basic Support
  • Platinum Premium Support
  • Platinum-Plus 24/7 Premium Support
  • Warranty Services
  • Professional Services
Professional Services
Patton offers professional services that help channels, resellers and end-users make the best use of our products. Patton Certified Channels around the world provide professional services ranging from network design consulting and network planning to installation and maintenance contracts for Patton products. You can hire Patton networking professionals for a few hours or several days to consult with you about network design solutions built on Patton products. Patton can provide complete configurations files or, if you prefer, travel to your site to handle the entire installation. Please contact your regional sales manager at Patton for a quote.

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Technical Articles

Advice of Charge (AOC) Solution in the Cloud (Industrial Computing) This technical case study describes the MetroAOC service, a cloud-based advice of charge solution from Metronet. Provided in the Software as a Service (SaaS) paradigm, the MetroAOC service is powered... (View Full Article)
ATM vs. IP/PPP: Why Frame Is Better Than Cells At The Network Edge (Networking Equipment) There has been much excitement and talk over the years about the appropriateness of ATM for all manner of telecommunications applications. Many white papers and articles asserted that ATM was the... (View Full Article)