The New Knowledge Management: Complexity, Learning, and Sustainable Innovation

The New Knowledge Management Complexity, Learning, and Sustainable Innovation

Mark W. McElroy

Butterworth Heinemann is an imprint of Elsevier Science.

Copyright 2003 by Mark W. McElroy. All rights reserved.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher.

Recognizing the importance of preserving what has been written, Elsevier Science prints its books on acid-free paper whenever possible.

Library of Congress Cataloging-in-Publication Data

McElroy, Mark W.
The new knowledge management : complexity, learning, and sustainable innovation / Mark W. McElroy.
p. cm.
Includes bibliographical references and index.
ISBN 0-7506-7608-6 (pbk. : alk. paper)
1. Knowledge management. 2. Organizational learning. I. Title.

HD30.2 .M396 2002 658.4 038 dc21

20022071720

British Library Cataloguing-in-Publication Data

A catalogue record for this book is available from the British Library.

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Fax: 781-313-4882

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Printed in the United States of America

Cover art and all figures courtesy of Svend Filby of Svend Design (www.svend.com).

Mark W. McElroy is a thought leader, consultant, and award-winning author in the fields of knowledge management, organizational learning, intellectual capital, and innovation. He is a twenty-five year veteran of management...

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