Observing the User Experience: A Practitioner's Guide to User Research
By Mike Kuniavsky

Part II: User Experience Research Techniques

Chapter List

Chapter 5: The Research Plan
Chapter 6: Universal Tools: Recruiting and Interviewing
Chapter 7: User Profiles
Chapter 8: Contextual Inquiry, Task Analysis, Card Sorting
Chapter 9: Focus Groups
Chapter 10: Usability Tests
Chapter 11: Surveys
Chapter 12: Ongoing Relationships
Chapter 13: Log Files and Customer Support
Chapter 14: Competitive Research
Chapter 15: Others' Hard Work: Published Information and Consultants
Chapter 16: Emerging Techniques
Copyright Elsevier Science (USA) 2003 under license agreement with Books24x7
< Previous Excerpt Next Excerpt >
Purchase This Book

UNLIMITED FREE
ACCESS TO THE WORLD'S BEST IDEAS

SUBMIT
Already a GlobalSpec user? Log in.

This is embarrasing...

An error occurred while processing the form. Please try again in a few minutes.

Customize Your GlobalSpec Experience

Category: PCMCIA Card Readers and Writers

Select Your Free Newsletters

Industry Newsletters

Select Your Free Product Alerts

Finish!
Privacy Policy

This is embarrasing...

An error occurred while processing the form. Please try again in a few minutes.