Techno Security's Guide to Managing Risks for IT Managers, Auditors, and Investigators

Chapter 1: Social Engineering Risks, Threats, Vulnerabilities, and Countermeasures

by Jack Wiles

Jack Wiles is a security professional with over 30 years of experience in security-related fields, including computer security, disaster recovery, and physical security. He is a professional speaker and has trained federal agents, corporate attorneys, and internal auditors on many computer crime-related topics. He is a pioneer in presenting on subjects that are now being labeled Homeland Security topics. Jack is a co-founder and President of TheTrainingCo., which runs the well-known Techno Security and Techno Forensics trade shows. He is in frequent contact with members of many state and local law enforcement agencies as well as special agents with the U.S. Secret Service, FBI, U.S. Customs, the Department of Justice, and the Department of Defense. He was appointed the first President of the North Carolina InfraGard chapter, which is now one of the largest chapters in the country. He is also a founding member and official MC of the U.S. Secret Service South Carolina Electronic Crimes Task Force. Jack is also a Vietnam veteran who served with the 101st Airborne Division in Vietnam in 1967 68.

Introduction

Some of the things I will discuss in this chapter have been on my mind since the mid-1980s. I believe its time I put them in writing and present my thoughts on what I believe could be the most effective and dangerous threat to any security plan: social engineering! This age-old threat has taken on a new meaning as what I collectively call bad guys have continued to use the art...

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