Telecommunications Performance Engineering

Chapter 6: Performance Testing A Case Study of a Combined Web/Telephony System

J C C Shaw, C G Baisden, W M Pryke

6.1 An Introduction to Performance Testing

In its most abstract sense performance testing is the loading of a system, or a part of a system, with a synthetic workload, i.e. taking a real system and using specialist scripts and tools to emulate the activities of multiple users (where a user may be another system) performing typical user actions. Atypical workloads are sometimes used to stretch a system to, and beyond, the anticipated limit to add confidence that it will be able to support, for example, a sudden surge in workload volumes stimulated by marketing activity. This subset of performance testing is known as stress testing.

Performance testing may have several objectives, for example:

  • to identify bottle-necks and determine the optimum configuration;

  • to determine the capacity of a system end to end;

  • to ensure the system functions correctly when under load;

  • to investigate what happens when the system is overloaded;

  • to evaluate new products or components.

These are the familiar objectives of all performance engineering work.

What differentiates performance testing is that the focus of the work is on a real system with a controlled load rather than a paper or computer simulation-based exercise, or a live system with a live and uncontrolled load. An advantage that performance testing has is that it works with the full complexity of the system in its implemented state, rather than a simplified model, or how it should work according to the design. The downside...

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