Introduction to Marketing Concepts

About this chapter
This chapter explores the environmental factors within which the marketing activities of an organization take place. The chapter also outlines the process of PEST analysis, industry analysis, competitor analysis and market analysis. The use of various approaches to facilitate an analysis of the environmental factors facing an organization, in particular the Five Forces model and strategic groups, are covered.
An analysis of the external environment is undertaken in order to discover the opportunities and threats that are evolving and that need to be addressed by the organization. A study by Diffenbach (1983) identified a number of positive consequences that stem from carrying out an organized environmental analysis (see Figure 3.1).
| Awareness of environmental changes by management:
| Industry and market analysis:
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| Strategic planning and decision-making:
| Diversification and resource allocation:
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