Chapter List

Chapter Aims and Outcomes

To explain the business-centered maintenance (BCM) procedure and show how it can be used to understand, develop and modify (if necessary) the maintenance systems for a complex industrial plant.

On completion of this chapter you should be able to:

• understand the methodology of BCM and why it is called business-centered ;

• understand that maintenance strategy is concerned with deciding how to maintain the plant, setting up an appropriate maintenance organization and developing the required systems;

• understand how the BCM methodology can be used to map and model the maintenance department of an industrial plant in order to improve the maintenance systems the strategic thought process.

Chapter Route Map

Key Words

• Business-centered maintenance

• Maintenance systems

• Maintenance documentation

• Maintenance auditing

• Strategic thought process

1.1 Introduction

As explained in the preface, this is the third of three companion books on maintenance management. In Book 1, Strategic Maintenance Planning, we dealt with the identification of objectives and the formulation of the maintenance strategy. In Book 2, Managing Maintenance Resources, we dealt with the maintenance organization. Here, we shall examine the documentation and control systems that are needed for carrying out maintenance management. Before doing so and for the benefit of those who may...