TABLE OF CONTENTS High product quality and reliability can be obtained during the design process with the use of accelerated reliability testing, but these results might decrease during the manufacturing process. Therefore, for producing a high quality product, one usually needs accelerated improvement of quality and reliability to minimize complaints.
Also, during the design process one cannot take into account all the technological and other manufacturing aspects for providing a high quality of product. These aspects depend on the procurers of materials, components, and of the whole product as well as combinations and interactions of all the above. One can take into account the above only during the manufacturing phase. Therefore, the processes of quality (reliability, maintainability, etc.) development and improvement begin from the design phase and continue during the manufacturing phases. In general, this is one complex of quality and reliability (maintainability, durability, etc.) solutions.
Often it is a problem for automotive and other industrial companies to find the reasons for complaints and then to rapidly improve the quality, reliability, and durability, and, as a result, to eliminate complaints during the manufacturing process. This means it often takes years before these companies can increase the product's quality and reliability, and as a result, it is not adequately competitive in the market.
Currently Japanese cars and trucks are superior to those of the West. The above approach to ART and the Complex Analysis of factors that influence product quality can play a vital part dramatically improving this situation. Unfortunately, the CEOs...
