ROI of Software Process Improvement: Metrics for Project Managers and Software Engineers

Chapter 21: Future of Software Process Improvement

Overview

What is the future of software process improvement (SPI)? Which SPI methods boldly embrace the future? Is the future of SPI the Software Inspection Process, Personal Software Process SM, and Team Software Process SM? Is the future of SPI the Software Capability Maturity Model , ISO 9001, or Capability Maturity Model Integration ? Does the return on investment (ROI) of SPI reveal the future of SPI? Do ROI values of 3,272, 4,133, 2,826, 871, 229, and 173% tell the future of SPI?

The future of SPI is embodied by SPI methods with low costs, high benefits, and good benefit/cost ratio. High ROI, high net present value, and near breakeven points are the characteristics of SPI methods that embrace the future of SPI. Indeed, some SPI methods score well on many of these criteria and some do not. The lesson is not to get caught up investing in an expensive SPI method. Rather, seek SPI methods that yield cost-effective benefits.

The most telltale indicator of the future of SPI is cost. The Software Inspection Process, Personal Software Process SM, Team Software Process SM, Software Capability Maturity Model , ISO 9001, and Capability Maturity Model Integration cost $20,518, $26,400, $37,100, $77,858, $43,250, and $277,058 per person. A small engineering firm with 100 software engineers has to pay $2,051,800 for the least expensive of these SPI methods. A medium-sized organization of 500 software engineers has to pay $13,200,000 for the SPI method with the highest benefits. A large, nonprofit organization of...

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