TABLE OF CONTENTS 
The event operations management model was introduced in Chapter 1. The model is continuous, and includes subsidiary cycles within each stage. Section 1 of this book has identified and discussed the external and internal environments that require detailed analysis prior to the formulation of the mission for the organization or the event. This first stage, involving analysis, is imperative in order to understand the environment and situation in which the event is going to be implemented, and for the event manager to assess critically the customers needs and the resources required.
Section 2 is concerned with the second stage of the event operations management model, the detailed planning process that has to be undertaken prior to the implementation of the event. No event can take place without planning. The greater the amount of time taken at this stage, the better the event will be. As plans are made and worked through, many unprepared for eventualities will disappear, and the outcome will be smooth and well organized. Section 2 therefore covers a range of different activities. Some of these could easily have sat within the implementation stage, but it is the authors' view that if plans are made in advance and communicated well, then the event will be effective and efficient in its delivery. All the...
