Project Manager's Toolkit: Practical Checklists for Systems Development

Type: Analysis
Whenever a new computer system is implemented in an organization, it is really the business processes which are changing. It's almost impossible to keep everything else the same and just bring in a new computer. Otherwise what's the point of making the change in the first place? However, implementing changes in the business are often far more complex than the installation of a new computer system.
This checklist is intended to help generate an overview of what is changing in the business, how to quantify the level of change and whether the change can be absorbed by the business.
Change can affect some fundamental structures of the business. It is important to audit each fundamental structure for change in order to produce a change plan.
Create a table as shown below. (Note that for big changes this audit may need to be done on, say, a business-process by business-process basis.)
Show how the proposed business change will affect each of the items below.
Power and organization structure.
Roles and responsibilities.
Who will it affect?
What will they do that they didn't do before?
What won't they do that they did before?
Management processes and accountability (including number of management levels).
Who will be the controller of that activity and how will they monitor and control it?
Operational processes and procedures (and standards).
Who else needs to know...