Supply Chain Management on Demand: Strategies, Technologies, Applications

Within a e-Market that delivers/supports collaborative planning, the standard supply chain processes plan, source, make, deliver as defined by the Supply-Chain Operations Reference-model ( SCOR), a standard process reference model [16], developed and endorsed by the Supply-Chain Council [17], are transformed into their collaborative counterparts. SCOR outlines the key inter-linked supply chain processes and their component sub processes, which may assist companies in evaluating their supply chain performance, identifying weak areas, and developing improvement solutions.
Rather than the chain oriented metaphor used to depict the 4 processes, e-Markets do not require bilateral or point-to-point relationships, but support multilateral interfaces between its members. From a process and applications support perspective, the requirement for front facing customer processes to be integrated with back-end transactional processes becomes cross-company in scope. Companies will have to bridge or supplant information from their internal Enterprise Resource Planning (ERP), APS, CRM, and legacy applications to one or many e-Markets, either initially via a Web browser, or eventually via system-to-system integration. The building blocks of such communication are a) common business documents and transactions, and b) common semantics, taxonomies and standards (both data and process).
In the figure above we show some of the collaborative processes that may take place within an e-Market. As noted by the SCOR framework, the planning process spans all other processes, making it the fundamental linkage of manufacturing execution, sourcing, delivery, monitoring, and control. As you can see, we have categorized...