Achieve Lasting Process Improvement: Reach Six Sigma Goals Without the Pain

Part IV: Implement and Sustain Process Improvement

Chapter List

Chapter 10: Accomplish Quick Wins
Chapter 11: Implement Improved Processes
Chapter 12: Measure and Maintain Improvement Momentum

INTRODUCTION

As you will note, the structure of this chapter is different from the others. This is because the method for implementing Quick Wins differs for each type and each individual Quick Win. Putting a Quick Win into effect also depends on cultural and political factors active in the organization and region. The organization of the method section is based around types of Quick Wins. Examples are then given and discussed.

Up to this point, you have identified the best Quick Wins. You have organized these around your improvement implementation strategy. The improvement implementation plan then has detailed out the schedule and resources needed. You will be implementing Quick Wins in several waves prior to installing the future business process.

OBJECTIVES

Technical Objectives

The major technical objectives is to implement Quick Wins with as little disruption to the business as possible. A related objective is to monitor the processes after the change to ensure that the people involved do not revert back to the way things were prior to implementing the Quick Wins.

Business Objectives

There are several business objectives:

  • The existing processes must not be disrupted in the transition. Thus, there must be a way to turn on the processes in one or a few days not over an extended period.

  • The Quick Wins need to be mutually supportive of each other or independent. They cannot be conflicting when put in...

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