Addressing the Human Capital Crisis in the Federal Government: A Knowledge Management Perspective

Managing For Results: Federal Managers' Views Show Need for Ensuring Top Leadership Skills ( GAO-01-127, Oct. 20, 2001).
Veterans Affairs: Status in Achieving Key Outcomes and in Addressing Major Management Challenges ( GAO-01-752, June 15, 2001).
Veterans Benefits: Training for Claims Processors Needs Evaluation ( GAO-01-601, May 31, 2001).
Managing For Results: Federal Managers' Views on Key Management Issues Vary Widely Across Agencies ( GAO-01-592, May 25, 2001).
Best Practices: DOD Teaming Practices Not Achieving Potential Results ( GAO-01-510, Apr. 10, 2001).
High-Risk Series: An Update ( GAO-01-263, Jan. 2001).
Major Management Challenges and Program Risks: Department of Transportation ( GAO-01-253, Jan. 2001).
Major Management Challenges and Program Risks: Department of the Treasury ( GAO-01-254, Jan. 2001).
Major Management Challenges and Program Risks: Department of Veteran Affairs ( GAO-01-255, Jan. 2001).
Major Management Challenges and Program Risks: Department of Veterans Affairs ( GAO-01-255, Jan. 2001).
Veterans Benefits Administration: Problems and Challenges Facing Disability Claims Processing ( GAO/T-HEHS/AIMD-00-146, May 18, 2000).
Veterans Benefits: Promising Claims-Processing Practices Need to be Evaluated ( GAO/HEHS-00-65, Apr. 7, 2000).
Veterans Benefits Administration: Progress Encouraging, but Challenges Still Remain ( GAO/T-HEHS-99-77, Mar. 25, 1999).