TABLE OF CONTENTS The customer and partner community is communicating quite clearly that what they re looking for is an integrated family of applications that minimize their cost structures going forward.
Tom Siebel
CEO, Siebel Systems [131.]
Having completed an examination of the enterprise IT value chain, let s turn to the question of how to support it in an integrated and comprehensive manner. Currently, IT as a value chain is supported by fragmented data and processes, contained within functional silos, suffering from much redundancy and lack of integrity.
As Roger Burlton notes,
It s one thing to have enterprise information available whenever you want it. It s something else for that information to have integrity. Integrity for data management purposes means that, if the information is redundant, it must be consistent . [This is] key if you want to avoid different people making decisions based on information that varies but that should be the same. [132.]
Because of this requirement for data consistency, the architectural analysis then moves to a data model. Enterprise IT can be represented by a comprehensible set of information concepts, which I will detail and then cross-reference to the process model.
The cross-referencing among process, data, and system will be further explored in terms of pattern analysis. If you don t know what a pattern is, read on!
Discussing the large-scale technical enablement...
