Look Forward Beyond Lean and Six Sigma: A Self-Perpetuating Enterprise Improvement Method

Index

A

ABSC. See Aircraft Braking Systems Corporation
Aerospace, 22, 184. See also Boeing; Lockheed Martin
Affinity diagram, 64
AGVs. See Automated guided vehicles
Airbus, 24
Aircraft Braking Systems Corporation (ABSC), 129 152. See also Case studies; Look Forward
bad goods cost, 135 136
Boardwalk information board, 146 147
cellular manufacturing, 132
concurrent engineering, 195
continual improvement tools, 136 137
corrective/preventive action system, 135
cross-functional teams, 137 140, 147
holistic management system, 202 203
improvement culture, 151
Look Forward application tools, 140 146
Look Forward teams, 138, 139 140
management review team, 138, 139, 155
metrics, 138
molding scrap reduction, 167 168
notable firsts, 130 131
team dynamics, 147 150
teams at, 137 140
waste elimination, 169
workforce empowerment, 137
Airplane surgeon, 24
American Aerospace Quality Group, 46
Analysis tools, 67 68
Analyze (DMAIC phase), 67 68, 171 176
Andon cord, 8
Anodize process improvement, 168 176
benefits of, 169
bottleneck, 170
current-state flow, 172, 173
DMAIC for, 170 176
future-state flow, 173, 174
process flow, 172 173
throughput, 172 173, 175
value stream, 172 176
AS9100, 22, 30, 45 52
continual improvement, 139
elements, 48 49
foundation, 152
management principles, 48
process approach, 49 50
Association for Manufacturing Excellence, 126
Aurora Capital Group, 132
Automated guided vehicles (AGVs), 13
Automotive industry
DaimlerChrysler, 9 13
Ford, 13 19
General Motors, 20 21
Toyota, 4 9
transformation, 71 72

B

Bad goods cost
at ABSC, 135 136, 138
carbon pattern, 154 155
reduction, 145 146
BAE Systems, 31, 32
Baseball analogy, 112 113, 114, 115, 124 125
Batch flow, 82
Behavior characteristics. See Personality characteristics
Benevolent dictatorship culture, 122
Best-in-class companies, 30
Black belt, 28, 62

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