Look Forward Beyond Lean and Six Sigma: A Self-Perpetuating Enterprise Improvement Method

By Robert T. Dirgo

List of Figures

Chapter 1: How to Manage the Business of Improvement

Figure 1-1: The living roof at the Rouge's Dearborn Truck Plant. (Reprinted with permission from the Ford Motor Company.)
Figure 1-2: General Motors' Global Manufacturing System. (Reprinted with permission from General Motors Corporation.)
Figure 1-3: F-35 completed skeleton wing assembly and wing assembly team members. (Reprinted with permission from Lockheed Martin.)
Figure 1-4: New Six Sigma at Motorola. (From Barney, Matt and McCarty, Tom, New Six Sigma The Leader's Guide to Achieving Rapid Business Improvement and Sustainable Results, 1 st edition, 2003, pp. 11 13. Adapted by permission of Pearson Education, Inc., Upper Saddle River, NJ.)
Figure 1-5: Management philosophy at Dell. (Reprinted from November 3, 2003 issue of Business Week by special permission, 2003 by The McGraw-Hill Companies, Inc.)

Figure 2-1: Model of a process-based quality management system. (Reprinted with permission from SAE AS9100A. 2001 SAE International.)
Figure 2-2: The positive impact of a structured quality system. (Reprinted with permission.)
Figure 2-3: ISO 9001 2000 the foundation for improvement. (Reprinted with permission.)

Figure 3-1: One brick at a time. (By Paul A. Piersa. Reprinted with permission.)
Figure 3-2: Sigma level versus percent acceptable. (Courtesy of Aircraft Braking Systems Corporation.)
Figure 3-3: Sigma level versus defects per million opportunities. (Courtesy of Aircraft Braking Systems Corporation.)
Figure 3-4: SIPOC example.

Figure 4-1: Current state map for product quoting process. (Courtesy of Duggan &...

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