Chapter 5: Understanding Maturity Level 2: Managed

Chapter 6: Understanding Maturity Level 3: Defined

Chapter 7: Understanding Maturity Level 4: Quantitatively Managed

Chapter 8: Understanding Maturity Level 5: Optimizing

This chapter is designed to help the reader understand the basic tenets of Maturity Level 2 in the staged representation of the CMMI . However, because this chapter consists of summaries of the process areas, anyone wishing to get a better idea of the model no matter which representation is to be used can benefit from this chapter. Once again, this is not an attempt to teach the CMMI; we simply offer a condensed version of the various areas and key points to consider.

New concepts are introduced in Level 2 in CMMI. They include:

• Integrated Product and Process Development (IPPD)

• Supplier Management

One Concept Measurement and Analysis has a greatly expanded role and is discussed later in this chapter.

IPPD, while introduced in Supplier Agreement Management at Maturity Level 2, is more rigorously addressed in Level 3, and will be explained in Chapter 6. Suffice it to say that IPPD is about forming teams that include subject matter experts from all areas needed to produce the product for the customer.

Supplier Agreement Management (SAM) has to do with ensuring that any organization or business external to the actual project is selected and monitored appropriately. This external source (supplier) may be responsible for delivering either a product or a service, and may be involved in...