MRO Inventory and Purchasing: Maintenance Strategy Series, Volume 2

Chapter 2: MRO Definitions and Transactions

Finding Balances in MRO Management

MRO materials management is a decision-making process. It requires balancing financial differences between competing interests.

1. Service Level vs. Stock Out

At a 90% service level, there is a 10% chance that a part will not be available when required. The costs associated with a stock out include lost production (downtime cost), materials expediting cost, reduced maintenance labor productivity, etc.

If the service level is increased to 95%, then there is only a 5% chance that a part is not available. Although this change reduces the probability of incurring a stock-out cost, the additional inventory stocking level increases the capital investment costs, the holding cost, the size (and cost) of the storeroom, etc.

2. Cost of Safety Stock vs. Service Level

The more inventory that a company holds, the higher that its investment cost will be. If a company sets the safety stock at a high level (reorder point = minimum on hand quantity + safety stock), it will incur higher costs. Conversely, a higher investment cost generally corresponds to a higher MRO stores service level.

The question facing a company is "What service level can you afford?"

100%

Capital investment too expensive for almost any plant

95%

A good target for most companies

90%

Downtime cost will be too high for almost any plant

3. Holding Cost vs. Ordering Cost

When larger quantities are ordered, they increase the holding cost, which is based on the total investment in the spare parts. However, ordering costs...

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