TABLE OF CONTENTS Part II is the bridge between the foundation skills of Part I and the applications of Part III. Chapter 8 tells you how to lay the groundwork for successful reports by gathering the information you need. Chapters 9 and 10 together show you how to organize your information in a meaningful way, whether it be to define, describe or argue. Chapters 11 and 12 deal with the visual elements that are so important in technical communication. Chapter 11 demonstrates how to produce documents that both look good and function well. Chapter 12 explores the world of graphics and tables.
You are the supervisor for the general contractor on a major construction project. This is your first assignment as supervisor on a building of this size, and you are eager to make a good impression on your bosses.
You have hired a number of subcontractors for various portions of the project. The subcontractors, in turn, have hired workers to complete specific jobs. Today you learned that some of the workers are not legal U.S. residents. If you keep them on the payroll, you will be breaking the law. You don't know what the precise penalties are for hiring undocumented workers, but if their illegal immigrant status were discovered you would probably lose your job. Yet if you cause the workers to lose...
