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On most manual jobs and machine operations, there are turning points between inefficiency and efficiency. During manual labor, sometimes a problem arises and there’s no special tool readily available to handle it. So workers will compromise by using a tool that was not designed for the task. When operating a machine, a poorly-designed control may hinder efficient operation. Here, the compromise occurs when operators learn to work around the machine’s weak points. In either case, a compromise solution drives up costs because it doesn’t work as well as a good design. |
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