The Best Practices Enterprise: A Guide to Achieving Sustainable World-Class Performance

Appendix A: Sample Opportunities Identification Documents (The Best Practices)

The Template Helps Standardize Program Descriptions

Each initiative described in the standard opportunity identification template includes:

  • Name

  • Description

  • Objectives

  • Criticality

  • Size

  • Risks

  • Interdependencies

In this way, project/program descriptions are standardized and the reader can quickly grasp the intention of each potential initiative enhancing the company s understanding of the importance of an opportunity.

Programs Covered In the Document

The programs covered in this document include all of the Best Practices programs that are needed to keep the company competitive well into the future. The programs include:

  • Program-centric strategic planning

  • Resilient IT architecture (RITA) design

  • Results-focused communications

  • Portfolio-based project management

  • Uninterrupted business redesign (U-BPR)

  • Cross-functional workforce inclusion

  • Continuous employee improvement

Below are completed samples of each opportunities identification template.

Program-Centric Strategic Planning Program

This project focuses on establishing a strategic planning program that organizes initiatives into projects and programs. Projects are initiatives that are performed once and are finished. Programs are initiatives that are ongoing by nature and that will continue into the future. Programs can spawn one or more projects and/or programs (depending on the needs of the organization). It is essential that the plan encompasses all the strategic, tactical, and operational-related efforts to be performed within the enterprise.

Together with the senior management team, the project team will develop the initial program-centric strategic plan. Once completed, an administrative process will be defined and implemented to ensure that the strategic planning process remains ongoing.

Objectives

  • To develop a program-centric strategic plan for XYZ Insurance Corporation (XYZ) that defines all the projects and...

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