Understanding the Hospitality Consumer

Understanding the Hospitality Consumer

Alistair Williams

Butterworth-Heinemann

An imprint of Elsevier Science Linacre House, Jordan Hill, Oxford OX2 8DP 225 Wildwood Avenue, Woburn MA 01801-2041

First published 2002

Copyright 2002, Alistair Williams. All rights reserved

The right of Alistair Williams to be identified as the author of this work has been asserted in accordance with the Copyright, Designs and Patents Act 1988

No part of this publication may be reproduced in any material form (including photocopying or storing in any medium by electronic means and whether or not transiently or incidentally to some other use of this publication) without the written permission of the copyright holder except in accordance with the provisions of the Copyright, Designs and Patents Act 1988 or under the terms of a licence issued by the Copyright Licensing Agency Ltd, 90 Tottenham Court Road, London, England W1T 4LP. Applications for the copyright holder s written permission to reproduce any part of this publication should be addressed to the publisher

British Library Cataloguing in Publication Data

A catalogue record for this book is available from the British Library

Library of Congress Cataloguing in Publication Data

A catalogue record for this book is available from the Library of Congress

ISBN 0 7506 5249 7 Composition by Genesis Typesetting, Rochester, Kent Printed and bound in Great Britain

For information on all Butterworth-Heinemann publications visit our website at www.bh.com

This book is dedicated to Margaret, and also Roz and the girls
Rhiannon, Cerys and Bechan, who between them know more about hyperconsumption than can...

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